Freatz is the evolution of consumer understanding. We use AI to help B2C businesses achieve their full potential by transforming the most complete in-store consumer perception into knowledge and actionable insights for improved operational efficiency.
At-scale & at no net cost.
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Would you leave your business choices to a coin toss? That's essentially what happens when you base decisions on short consumer analysis.
We'll assess over 100 indicators (KPIs) of your restaurant and automatically make targeted suggestions to boost revenue.
Concentrate on the essentials. Over 10,000 hours of insights into your customer experience distilled into over 100 straightforward, actionable solutions.
We'll automatically read your consumer's preferences and crunch it down to specific actions that will bring operational efficiency and growth.
Few Examples:
Client: Billy the Grill
Size: 27 Units
Key takeaway: Wowing your customers have a direct impact on your Revenue
Revenue Growth: 24%, average, per unit
Sales Boost ($): $ 11,664,800 in extra revenue after 12 months
Client: Rock Burger
Size: 10 Units
Key takeaway: let attendants know their scores and how they compare to peers
Dessert Sales: 107% increase in dessert sales in 1 month
Average Check Impact: that boosted average check by 30%
Client: A Fried Chicken Brand (undisclosed name)
Size: 89 Units
Key takeaway: your competitor's strength might be your weakeness.
Consumer Perception: Client boosted Wow Factor by 12% and surpassed competitor
Comparable KPIs: Client improved in most KPIs, now winning in 15 out of the 21 directly compared indicators
Market Share: After 8 months, client achieved better market share than the leading competitor (several efforts to get there, including a better perception of their customers
Client: Cocobambu
Size: 60 Units
Key takeaway: Objective data will guide you to a better solution of a known problem
Updated Training Material: They've revamped their standard procedure
Quality Perception: Service level improved by 43%, with few friction points
Sales Impact: the chain increased sales on drinks & appetizer, reduced delivery time, improved closing standards and saw a better Wow Factor
Transform your business management with Freatz's technology.
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We're sometimes mistaken for a mystery shopping service. However, Freatz is different. While we do incentivize diners to review their experiences anonymously, our focus is not merely on data collection but on its interpretation. Leveraging technology, we've streamlined this process, enabling a cost-effective and extensive survey system. Our clients benefit financially while gathering data, leading to a larger volume of customer surveys, richer data, and more precise insights. In short, we provide not just data, but usable intelligence.
No, it's a gradual process. The Knowledge Discovery takes months to refine. Initially, we gain a broad understanding of your locations from the first survey batch. Yet, this insight deepens over time as our algorithm learns and adapts monthly, incorporating new consumer perspectives and fine-tuning its findings with each data point.
Freatz stands out because competitors often fail to provide actionable and reliable data. Their challenges range from inadequate sample sizes to superficial surveys with too few questions, not to mention skewed responses from either professional critics or overly biased consumers. Freatz overcomes these hurdles by ensuring a comprehensive, in-depth, and balanced consumer feedback loop at no net cost, making high-quality data accessible and understandable for businesses.
To access deeper knowledge about your consumers..
Our AI algorithms analyze vast data volumes with precision, speed, and complexity beyond human capability.
Would you make decisions based on a flip of a coin? That's the equivalent to surveying few consumers per month.
Having data you can trust is key, and that's what we focus on at Freatz.
Here's an example:
Say your restaurant serves 3,000 to 4,000 meals a month.
If you only get feedback from about five to ten customers, your view of what all your customers think is probably off by a lot—like a 50/50 guess.
It's not just about the number of people you ask, but also about covering all aspects that affect the experience you offer.
If you only ask a couple of questions, you're missing out on a lot.
You want to know what a big group of your customers think about a whole bunch of things, so you can really get what's working and what's not.
No integration is needed and we can start on the same day.
AI-Powered Survey Tech
Freatz is the only SurveyTech to help thousands of B2C companies boost their revenue by better understanding their in-store customer experience at scale.
We go beyond mere insights, revealing the core of consumer desires to provide you with powerful answers that can elevate your restaurant's success to new heights.
Dive deeper with Freatz
